Support Center

Back to home

Support Center

Sensedge (SE-100)

Sensedge (SE-100)

Kaiterra's flagship indoor air quality monitor. Here you will find how-to videos and FAQs for the Sensedge.

Tutorials

[Video] Getting to Know Your Sensedge

[Video] Understanding Your Sensedge Settings

[Video] How to Wall Mount Your Sensedge

[Video] The Sensedge Sensor Modules

Device FAQs

Sensedge Best Practices

Where should I install the Sensedge? Should I worry about height, placement, orientation, etc.?

Where can I find the UDID of the Sensedge?

What does the Sensedge measure?

What is the battery life of the Sensedge?

Does the Sensedge meet the requirements of the WELL Standard / RESET Standard?

How do I install the Sensedge? Do I need a professional to help?

Can the Sensedge be left on-site to collect readings?

Can the Sensedge detect mold?

What is the power requirement for the Sensedge?

How do I factory reset the Sensedge?

How to update the firmware on your Sensedge

What is the Power Consumption of the Sensedge?

See more

Connectivity FAQs

How can I connect the Sensedge to the Internet?

What Servers and Ports does the Sensedge need to connect to?

How to do a Network Diagnostics Test on the Sensedge

Sensor FAQs

Do the sensors have to be calibrated?

What is the lifespan of the sensor modules? How often should I replace them?

When to replace your sensor modules (Sensedge)

Why does the TVOC level slowly go up over time?

How to do a CO2 or TVOC Baseline Reset on the Sensedge

See more

Data FAQs

Can I integrate the data from the Sensedge to my existing BMS/BAS?

How much data does the Sensedge use?

What frequency does the Sensedge send data at?

How can I view and export the data on the Sensedge?

How is the data stored, and how much data can be stored?

How do I add my Sensedge to the Kaiterra Data Platform?

Can BACnet be daisy-chained (looped) on the Sensedge?

See more