Device FAQs
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      2. Customized Solutions (Kaiterra Square)
      3. Device FAQs

      Where can I find the UDID of the Kaiterra Square?

      You can use the Kaiterra Enterprise Configuration Tool to find the UDID of your Kaiterra Square. Your device has to be connected to a power supply. You will also need a sharp pin and a computer or smartphone with Wi-Fi compatibility to complete the process. 

      • Download the Kaiterra Enterprise Configuration Tool and install it on your computer or smartphone.
      • Remove the front panel of your Kaiterra Square, and use the sharp pin to push the reset button for 10 seconds, until the red indicator light blinks once.
        Indicator light
      • Connect your computer or smartphone to the Wi-Fi network starting with "Kaiterra" that has now appeared.
        Wi-fi access point
      • Open the Configuration Tool and click "Configure". The UDID of the device will be displayed and can be copied or saved from this page.