Sensedge Go Installation Guide

Click the banner to download the Sensedge Go Installation Guide. A written version of the guide is also available below.

Installing the Sensedge Go

Initial Setup Requirements

 First, ensure you have all the necessary components:

• Sensedge Go devices
• Kaiterra Gateway
• Kaiterra Go app, available in the App Store or Play Store.

Gateway Setup

1. Attach the gateway antenna to the gateway
2. Connect the gateway to Ethernet, unless using a cellular-enabled gateway.
3. Connect the gateway to power
4. Allow 4 minutes for complete boot-up (important: do not disconnect power during this time)

Device Placement

Monitors should be placed in the breathing zone, a height range between 3 and 6 ft (0.9 and 1.8 m) above the floor.

Monitors should be at least 16 ft (5 m) away from operable windows, fresh air diffusers, and air purifiers. For windows, if space doesn't permit this placement, then the monitor should be placed no closer to the window than half the space, measured from the window inwards. For purifiers and diffusers, if space doesn't permit, then devices should be placed closer to air returns than air diffusers. 

In enclosed spaces, monitors should not be placed on a wall with a door, and monitors should be at least 3 ft (0.9 m) away from workstations. If this is not possible, then the monitors should face the occupants' backs. 

Device Installation 

For the standard surface mount installation using double-sided tape:

1. Prepare the mounting surface by cleaning it with a 50:50 mixture of isopropyl alcohol and water, or heptane. Ensure the surface is completely dry.
2. Power the device using either:
   • The pre-installed 3.6V Li-ion batteries, or
   • A USB-C power connection (cable not included)
3. Turn on the device using the switch on the back. The status LED should illuminate blue for a few seconds, followed by blinking orange.
4. Remove the protective liner from the double-sided tape on the device.
5. Press the device firmly onto the wall at the desired location, applying at least 15 psi (100 kPa) of pressure.
6. Allow 24 hours for the adhesive bond to fully cure.

Device Configuration

1. Open the Kaiterra app on your mobile device
2. Follow the in-app instructions to add your Sensedge Go
3. Log into the Kaiterra dashboard to view your air quality data

Troubleshooting

Factory reset

To clear all settings and put the Sensedge Go back into its factory state:

1. Locate the reset hole on the back of the Sensedge Go, below the power switch.
2. Turn on the device and wait for it to boot up fully, confirmed when the blue LED light turns off.
3. Insert a pin or similar object into the reset hole.
4. Press and hold the Reset button inside the hole for about 10 seconds.
5. Release the button when the LED begins blinking rapidly in blue, indicating the device has been reset to factory settings.

LED codes