Sensedge Go - Guides and User Manuals
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      Sensedge Go (and Gateway) Configuration Guide

      This article will walk you through the configuration steps for your Sensedge Go (and Gateway)

       

      Note: this article is for the Sensedge Go Configuration Guide

      For the Sensedge Go User Manual and Installation Guide, please refer to this article.

      Before you begin

      Create a buildingYou must have the following set up before on-site installation (and configuration):

      1. A Kaiterra Data Platform account
      2. The building(s) created in your data platform account

      If you do not have access to your Kaiterra Data Platform account, make sure to contact your Kaiterra Sales or Success rep to have your data platform account created + create your building(s) before on-site installation (and configuration).

      Step 1: Download the "Kaiterra Go" app

      Download Kaiterra App     Log In
      Head to the Apple App Store / Google Play Store and download the Kaiterra Go app.

      Once installed, open the app and log in to your Kaiterra Data Platform account.

      Step 2: Navigate to your building

      Welcome screen     Select your building

      Reminder: you must have your building(s) created in the Kaiterra Data Platform before installation/configuration of your Sensedge Go devices.

      If you have not created your buildings yet, please log in to the Kaiterra Data Platform and create your building before proceeding to the next step.

      Step 3: Set up your gateway

      Building info page     Set up your gateway

      Once your building is selected, you will see your building info, gateway info, and "add a device".

      Before you can add any devices, you must first add a gateway.

      Select "Add a device" --> "Add a gateway" and follow the on-screen instructions.

      Scan gateway QR code     Wait until Status is Ready

      IMPORTANT: Once you power on the gateway, the gateway must remain on, without interruption, for 5-10 minutes.

      During this time, the gateway will be completing its factory and Kaiterra-specific configuration settings. Interrupting this step (ie. unplugging the gateway) will cause a critical failure in the configuration process.

      Once you scan the gateway's QR code, navigate to the "Gateway Info" page and do not proceed to the next step until the "Status" changes to "Ready" (5-10 minutes).

      Step 4: Set up your devices

      Turn on your Sensedge Go     Scan your device
      After your gateway(s) are configured and "Ready" to go, it's time to set up your devices!

      Navigate back to the "Building Info" page, select "Add a device" --> "Add Sensedge Go" and follow the on-screen instructions.

      RE: "Power on your Sensedge Go"

      • When powered on, the Sensedge Go's indicator light (on the front) will blink blue, indicating that it is powering on
      • Once the light starts to blink orange, it is ready to be scanned

      Scan successful Device Checklist7. set up device (4)

      Place your phone over the Kaiterra Logo until a checkmark appears and the screen changes (moving away too soon may interrupt the pairing process).

      The device will now register and connect to the cloud. 

      Once this checklist is complete, a “Proceed” button will appear.

      Press the button to proceed to Space Setup.

      Note: If you run into any errors during this step, it is because the device did not pair correctly or the device may have been provisioned before.

      If either error appears, press and hold the RESET pinhole button for 10 seconds (below the power switch). Once the indicator light rapidly flashes blue, retry this step.

      Step 5: Set up (or assign) your spaces

      Assign a space     Create a space

      Spaces are how we determine where each device is being installed(ie. Kitchen, Conference Room, Gym, etc.)

      Spaces can be configured in the Kaiterra Data Platform beforehand (similar to the building). However, you can also create spaces in the app, making it easy to do during the installation process.

      Choose the existing floor and space (or create the space in the app) and press "Finish" when you are done.

      Step 6: You are done!

      Device successfully added     Add another device?
      Once the space is set, your device has been successfully configured!

      From here, you can "Exit", or you can start setting up another device right away!

      "Add Go" will send you directly back to Step 4.